- A method for the calculation and payment of winning wagers-
- Each wager placed on the Betr platform has a “Multiplier” of odds starting from 1.01X with no maximum. A user’s wagered dollar figure will be multiplied times the Multiplier to determine the final payout of winning wagers. For example, if a user places a $100 wager at a Multiplier of 1.50X, and the wager wins, the wager will profit $50 and return $150 to the player. If the Multiplier is 5X, a $100 winning wager will profit $400 and return $500 to the player.
- The effect of schedule changes-
- When an event is cancelled prior to starting, all related bets will be void and accounts refunded.
- If any game is abandoned due to injury, bad weather, crowd trouble etc. all bets that have already been settled up until the time of abandonment will stand.
- A bet made as a parlay shall remain valid notwithstanding a game or an event which is part of the parlay bet being void.
- Events or competitions which are not held, get postponed and/or rescheduled for a time/date longer than 12 hours from the last scheduled time issued by the governing body due to bad weather, crowd trouble or similar scenarios will be declared void with the following exceptions where bets will remain valid:
- Events which starting times have not been officially confirmed yet by the governing body at time of bet placement.
- Events which are moved due to scheduling conflicts/tv broadcasts but remain scheduled to be played within the same matchday/game week/round (as applicable) and the change does not change the order of official fixtures for any of the participants in the offer.
- Events which start times are anticipated (brought forward) but remain scheduled to be played within the same matchday/game week/round (as applicable) and, without prejudice to past-posting and similar occurrences the change does not modify the order of official fixtures for any of the participants in the offer.
- The method of notifying players of odds or proposition changes-
- All odds offered are subject to variation. Such fluctuation is determined solely at Betr's discretion. Bets are accepted only at the odds available in the betting grid at the time the bet was accepted by Betr, irrespective of any other claim or previous publication present on the website or any other media detailing otherwise. Any change in odds while placing a wager will result in a notification to the patron within the sports wagering platform.
- Acceptance of wagers at terms other than those posted-
- Acceptance of wagers at other than posted terms, for example proposition markets created for special situations, will be managed following the site's general Game Rules. Unless stated otherwise in the application at the time of bet placement, all other rules in Betr's House Rules and Game Rules will apply. Any modifying features of the rules relating to a wager will be included on screen at the time of bet placement.
- The method of contacting the permit holder for questions and complaints-
- Any claim or dispute arising from any transaction past or present on Betr Sportsbook should be first directed to Betr by contacting our Customer Support Team via all available channels:
- Support@Betr.app
- Live Chat functionality
- Betr’s Customer Services team will respond to any complaint or dispute received from within a maximum of ten (10) calendar days from the day the complaint is received.
- If Betr is unable to resolve the complaint to the satisfaction of the complainant, the complainant has the right to file a written complaint with the Virginia Lottery via the following channel:
- https://www.valottery.com/aboutus/casinosandsportsbetting/sportsbetting/fileacomplaint
- A description of prohibited individuals and others who may be restricted from placing a wager-
- Pursuant to § 58.1-4041, the following individuals are prohibited from engaging in sports betting on Betr’s sportsbook platform:
- The Director and any Board member, officer, or employee of the Department;
- Any permit holder;
- Any director, officer, owner, or employee of a permit holder and any relative living in the same household as such persons; and
- Any officer or employee of any entity working directly on a contract with the Department related to sports betting.
- Additionally, any competitor, coach, trainer, employee, or owner of a team in a professional or college sports event, or any referee for a professional or college sports event, shall be prohibited from placing a bet on any event in a league in which such person participates. In determining which persons are prohibited from placing wagers under this subsection, Betr shall use publicly available information and any lists of persons that a sports governing body may provide to the Department.
- Any individual who is under the age of 21 may not sign up for an account, deposit, or wager on the Betr Sportsbook.
- Any individual self-excluded via the Virginia Lottery Exclusion List of prohibited individuals may not sign up for an account, deposit, or wager on the Betr Sportsbook.
- The permissible methods of funding a wager-
- Your Betr wagering account can be funded via debit card, PayPal, or online banking transfer. Note: credit cards are not accepted on the Betr Sportsbook.
- A description of all types of wagers that may be accepted-
- “Moneyline” is where it is possible to bet on the (partial or definite) outcome of a match or event.
- “Correct Score” is where it is possible to bet on the exact score of a match/event, or part of it.
- “Over/Under” is where it is possible to bet on the (partial or definite) amount of a predefined occurrence (e.g. goals, points, corners, rebounds, etc.). Should the total amount of the listed occurrences be exactly equal to the betting line, then all bets on this offer will be declared void.
- A “Head-to-Head” is a competition between two or three participants/outcomes, originating from either an officially organized event, or else, as virtually defined by Betr.
- “Half time/Full time” is where it is possible to bet on the result in Half time and the outcome at the end of the listed timeframe.
- “Period betting” is where it is possible to bet on the outcome of each separate period within a match/event.
- “Draw No Bet” (aka Moneyline) is where it is possible to bet on a team to win but the wager is void if the event ends in a draw.
- “Against the Spread” is a wager on a team to win a game, or subset of a game, while adding or subtracting a set number of points from the score.
- “Double Chance” is where it is possible to bet simultaneously on two outcomes of a match or event. Example: Team USA Soccer to win or draw
- “Outright” or “Place” is selecting a participant from a contest or event to win the event outright or to place in the top set number of participants.
- “Proposition wager” is where it is possible to choose a statistical subset of a game being played, examples include “result of next drive”, “next pitch ball/strike”,” total yards rushing by a running back”.
- Structuring of Wagers-
- Patrons are prohibited from the structuring of bets to avoid federal currency transaction reporting thresholds. All wagers with Betr are subject to AML standards, including triggers and requirements for filing of currency transaction reports and suspicious activity reports.
- Limiting
- Betr maintains the sole right and has the ability to limit the maximum bet amount for any wager placed on its platform.